Novazzo is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data. By using our website, you agree to the practices described below.

 

Information We Collect

 

 

• Personal Information: Name, address, email, phone number, and payment details.

• Browsing Data: IP address, browser type, operating system, pages visited, and other analytics.

• Device Information: Device type, operating system, and identifiers.

• Cookies: Used to improve user experience and personalize content. You can disable cookies in your browser settings.

 

 

How We Use Your Information

 

 

• To process and fulfill your orders.

• To communicate about order updates, promotions, and new products.

• To improve our website and customer experience.

• To display personalized ads through our advertising partners.

• To detect and prevent fraud.

 

 

Sharing Information

 

We do not sell your data. However, we share it with trusted partners such as:

 

• Service Providers: Shopify (store hosting), Klaviyo (email), Google (analytics/ads), and Meta (Facebook/Instagram ads).

• Advertising Partners: Used to show personalized ads based on browsing behavior.

 

 

Data Storage & Security

 

We use secure technologies to protect your personal data. However, no system is 100% secure.

 

Data Retention

 

Your information is retained as long as necessary to fulfill the purposes described in this policy.

 

GDPR Rights (for EU/EEA users)

 

You have the right to access, correct, delete, or restrict the use of your personal data. To exercise these rights, contact us at contact@novazzo.com

 

Legal Basis

 

 

• Contract performance

• Consent (marketing)

• Legitimate interest (service improvement)

• Legal obligation

 

 

Complaints

 

If you believe your data protection rights have been violated, you may file a complaint with your local authority.

 

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3. Terms & Conditions – Novazzo

 

 

Acceptance

 

The website is operated by Novazzo and its subsidiaries. By using this website, you agree to the terms, conditions, and notices outlined below. Novazzo reserves the right to modify these Terms at any time without prior notice.

 

Capacity

 

Products are available only to individuals legally capable of entering binding contracts.

 

Orders

 

When you place an order, you offer to purchase a product at the listed price (including applicable taxes and shipping). Once processed, orders cannot be canceled. Novazzo reserves the right to accept or reject orders for any reason, such as stock unavailability or pricing errors.

 

Prices

 

Prices displayed on the website are current at the time of listing but may change without notice.

 

Ownership & Risk

 

Ownership passes to the customer upon full payment. Risk transfers upon delivery.

 

Refunds and Returns

 

For return and refund conditions, refer to our Return Policy.

 

Limitation of Liability

 

Novazzo is not liable for indirect, incidental, or consequential damages arising from website or product use.

 

Gift Cards

 

Gift cards are valid for 6 months from purchase and cannot be redeemed after expiration.

 

Mobile Service Terms

 

By opting into Novazzo SMS/text service, you consent to receive recurring marketing and service-related texts. Message and data rates may apply. You can opt out at any time by following the unsubscribe link or contacting contact@novazzo.com.